When does my order ship?
Our 99% orders shipped on same day of order if order placed by 2 p.m.
If need any help regarding to shipment of your order please call us or email us at info@YouLookSlim.co.uk
What are the shipping methods?
We use secure Signed For Deliveries only. Signature is required on Delivery
Royal Mail Next Day (cut off time 12.00 PM ) £7.95
Royal Mail 2-3 Day for Delivery £3.95
Worldwide Secure and Insured Delivery by International Signed Service For £14.95
How much does shipping cost?
Shipping Charges mentioned on each product page when you add item in basket.
Royal Mail Special Delivery £7.95
Royal Mail Signed for Delivery £3.95
Worldwide Delivery by Royal Mail International Signed For £14.95
What happens if my package is lost or damage?
If you receive a damaged package, contact us on info@YouLookSlim.co.uk There is only a two day grace period once the item has been received. From there we will submit a claim for a damaged package that takes 5-8 business days for processing. You have a choice to either receive a refund or a replacement for the package. Lost packages will require 8-10 business days for processing.
What happens if my shipment is missing items?
If the package appears to have been tampered with or is simply missing items, please contact us.
How do I track my package?
A tracking number will be provided on request via email once an order has been shipped out.
Can I modify my order during shipment?
Once an order has been packaged and processed, we cannot modify any orders. We also cannot re-route or modify any packages once the order has been shipped out.